IT approvals that don't need a meeting
Multi-step approval flows with Microsoft Teams integration. No more email chains, no more chasing, no more approvals that disappear into someone's inbox over half-term.
The Problem
Approval requests disappear into email threads
Email-based approvals are a governance risk dressed up as a workflow. They have no enforcement, no tracking and no audit trail your finance team can rely on.
No audit trail
Who approved what, when, and why? Email approvals provide no structured audit record. Finance departments and inspectors ask questions that cannot be answered.
Principals get everything
Without routing rules, every IT request goes to the busiest person in the building. Approvals wait days because there is no separation of authority.
Purchases without process
IT equipment purchased outside the approval process. Budget consumed without authorisation. Governance compromised and asset records start life incomplete.
Features
A proper approvals engine for school IT
Built around how school governance actually works — not a generic ticketing system with an approval add-on.
Multi-step workflows
Sequential and parallel approval stages configured for your structure. IT manager → HOD → Principal. Define the chain once, run it on every request.
Teams integration
Approvers receive actionable cards in Microsoft Teams. Approve or reject in two clicks, without leaving Teams. No login required.
Smart routing
Route by value (purchases over AED 1,000 go to Finance), request category or campus. No manual triage. No requests landing with the wrong person.
Auto-escalation
Requests unanswered after a configurable time period escalate automatically. Nobody waits on a decision that sat unread during a holiday.
Audit trail
Every approval decision is recorded with a timestamp, actor and optional reason. Full immutable history for finance reconciliation and regulatory inspection.
Integrated with assets
Approved purchase requests automatically create pending asset records. Approved handovers trigger the digital sign-off workflow. No double-entry.
How It Works
From request to resolved — automatically
Staff submits a request
A purchase, access change, asset handover or any configured request type — submitted via the self-service portal in under two minutes.
Routed automatically
The workflow engine routes the request to the right approvers in the right sequence, based on the rules you configured. SLA clock starts immediately.
Approved and executed
Approval recorded with full audit trail. Downstream actions triggered automatically — asset creation, Teams notification, IT team task assignment.
Microsoft Teams Integration
Approve without switching context
When an approval request is routed to a Principal or Finance Manager, they receive an actionable card directly in Microsoft Teams. They see everything they need to make a decision — and can approve or reject in two clicks.
No need to log into a separate system. No forgotten browser tab. Approvals happen where your leadership team already spends their day.
- Works on desktop and mobile Teams apps
- Approve or reject with a reason, directly from the card
- Reminder sent if no action taken within configured SLA
- Decision recorded immediately in the Probita audit trail
Approval Required — Probita
IT Equipment Purchase Request
TKT-2026-0047 · Raised by Rami Al Farsi
Approvers act directly in Teams — no separate login needed
Bring order to your IT approval process.
Five workflow templates included out of the box. Configure, connect Teams and go live in under a day.